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Call Center Agent

Clementine Live Answering Service

Call Center Agent

Roseville, MI
Full Time
Paid
  • Responsibilities

    Job Description

    Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?

    Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?

    Are you able to do what is necessary to achieve YOUR personal goals?

    Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?

    We are looking for customer service superstars!

    Clementine is accepting applications in our call center for Inbound Call Center Agents. We are looking for motivated and performance-driven people. More importantly, we are looking for the RIGHT people to fill these unique and important positions.

    GENERAL JOB REQUIREMENTS

    • A friendly and upbeat voice and a positive attitude
    • Good grammar and spelling as well as a professional demeanor
    • Computer skills in a Windows-based environment
    • Punctual with great attendance
    • Fast learner and be able to type well (at least 35 words per minute)
    • Punctual / Dependable
    • Be a ‘team player’!

    COMPENSATION:

    $13.00 per hour.

    OUR BENEFITS INCLUDE:

    • Employee Stock Ownership
    • Full Medical, Dental, Vision benefits
    • Paid Vacations (up to 4 weeks per year over time)
    • Traditional 401K and Roth 401K options with company matching
    • Free Life Insurance policy
    • Legal Assistance, and more!

    SHIFTS OFFERED:

    • Full Time (40 hours)
    • Availability to start as early as 8am Eastern and end as late as 10pm.
    • You must be available to work weekends (a Saturday each week OR a Sunday each week).
    • You must be very punctual with great attendance.

    DURING TRAINING:

    All training will last approximately one week.

    We answer incoming phone calls from our clients. We professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary. We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time. Again, we provide INBOUND customer support only - we are not a telemarketing center.

    Our jobs require people that are very detail oriented. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

    To learn more about us, please visit our website at www.clementineanswers.com

    Don't miss out on this opportunity - apply today!

    WE LOOK FORWARD TO HEARING FROM YOU!