The Radiology Registration Clerk is a healthcare administrative professional primarily responsible for registering patients in a radiology department, gathering necessary patient information, verifying insurance details, scheduling appointments for imaging procedures, and maintaining accurate patient records within the radiology system; essentially acting as the initial point of contact for patients entering the radiology area.

Job Duties:

• Patient registration: Greeting patients, collecting demographic information, and verifying insurance coverage.
• Appointment scheduling: Coordinating patient appointments for various radiology exams based on physician orders.
• Data entry: Accurately inputting patient details into the electronic medical record (EMR) system.
• Medical record management: Maintaining patient files, including radiology reports and imaging studies.
• Patient communication: Explaining procedures to patients, addressing questions, and providing instructions regarding preparation for exams.
• Billing verification: Checking insurance eligibility and verifying necessary billing codes for procedures.
• Coordination with clinical staff: Communicating with radiologists, technologists, and other healthcare providers regarding patient schedules and needs.

Education:

High school diploma or GED required.

Training/Experience:

Prior experience highly desirable.

Skills/Qualifications:

• Knowledge of insurance payer requirements

• Detail oriented

• Knowledge of HIPPA

• Excellent customer service skills

• Able to maintain composure when faced with difficult situations

• Organizational Skills

• Interpersonal Skills

• Customer Relations

• Analytical, Grammar, and Spelling skills

• Computer Skills

• Microsoft Office Suite