Job Description

Job Description

We are looking for a motivated and detail-oriented Client Account Representative to join our team. In this role, you will be responsible for maintaining strong client relationships, managing accounts, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and a proactive approach to problem-solving.

Responsibilities

• Manage client accounts and ensure high levels of customer satisfaction.
• Serve as the primary point of contact for client inquiries and concerns.
• Develop and maintain strong relationships with new and existing clients.
• Identify client needs and recommend suitable solutions.
• Track and analyze account performance to optimize client experience.
• Collaborate with internal teams to address client requirements efficiently.
• Assist with contract negotiations and service agreements.
• Stay updated on industry trends and company offerings

Qualifications

Skills & Qualifications

• Bachelor's degree in Business, Communications, or a related field (preferred).
• Previous experience in account management, customer service, or sales.
• Strong problem-solving and critical-thinking skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proficiency in Microsoft Office and CRM software.
• High attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Additional Information

Benefits

• Competitive salary based on experience.
• Growth opportunities and career advancement.
• Professional development and training programs.
• Supportive and collaborative work environment.
• Paid time off and health benefits package.

If you are a proactive and client-focused professional looking to build a career in account management, we encourage you to apply.