Client Account Specialist Inside Sales

Signarama Evansville

Client Account Specialist Inside Sales

Evansville, IN
Full Time
Paid
  • Responsibilities

    Bring the energy! Do you love selling products and services that have a massive impact on the community? Do you take pride in developing long term professional partnerships? Are you willing to be challenged daily, learn from your mistakes, and help others around you grow?

    We love the rush we get when we see our signs and graphics all over town. We take pride in knowing that our clients keep coming back to us for quality and service. We hustle every day.

    We are very picky about who we are looking for. Ordinary doesn’t cut it. Are you EXTRAordinary? Are you energetic, organized, passionate AND eager to build your future?​

    Job Description Summary We are seeking a tenacious Client Account Specialist / Inside Salesperson to join our team. In this role, you will provide excellent customer service. You will assess customer signage needs and professionally present solutions resulting in closed sales orders and repeat clients.

    Responsibilities

    Exude hospitality when answering the phones, meeting with visitors in our showroom, attending client events, and interacting digitally

    Listen to clients’ needs and ask relevant questions to fully understand the scope of their projects

    Answer phones with a positive upbeat tone

    Return phone calls in a timely fashion

    Collect deposits and payments

    Operate cloud-based CRM/POS system

    Prepare estimates in a timely fashion, documenting all information

    Obtain all information to process work orders accurately

    Collaborate with the Design and Production Departments to answer any questions they may have concerning work orders

    Maintain a good working relationship with other team members

    Always look for opportunities to provide an excellent customer experience and unreasonable hospitality

    Attend sales meetings and company meetings

    Implement effective marketing strategies within the store, telemarketing, mailings, etc.

    Qualifications

    Professional Phone Etiquette

    Be willing to learn about the sign and graphics industry

    Computer knowledgeable and experienced in cloud-based CRM or POS software

    Benefits/Perks

    Paid Time Off

    Health Insurance

    All you can eat peanut butter and unlimited coffee

    Who are we? Signarama Evansville is an award-winning, Hall of Fame, locally owned sign company. We are proud to be in the top 10% of our franchise of over 850 locations worldwide. We work our tails off making our customers smile. We have an incredibly sharp team dedicated to producing quality signs and graphics for a wide variety of industries. We should also mention free coffee and peanut butter, chili cookoffs, crazy team food contests, really fun Christmas parties, random trips to get donuts and/or pizza and a genuinely fun and safe place to work.

    Who are you? You show up everyday with an amazing attitude. You love learning and being challenged. You get a kick out of seeing your work in the community. You hustle. You measure twice and cut once. You make mistakes and learn from them. You always look for ways to delight the customer. You want your entire team to succeed. You aren’t scared of accountability and coaching. You love helping someone be better at their craft. You don’t mind asking for help.