Hansen Talent Group is hiring a Client Advocate II to work with a large enterprise in Columbia, SC. This is a hybrid opportunity requiring 2-3 days/week onsite.

What you'll do:

• Establish, build, and maintain sustainable customer relationships.
• Ensure effective client communication, focus, and control of priorities at strategic, tactical, and operational levels.
• Collaborate with clients to identify opportunities for innovation, cost reduction, improved efficiencies, and business challenges.
• Act as a liaison between I/S and customers for assigned business units.
• Ensure the design and integration of system, software, and hardware solutions support business growth through effective technology use.

Requirements and Qualifications:

• Strong verbal and written communication skills with an assertive yet customer-focused approach.
• Solid understanding of information systems, business processes, and key success factors for the business unit and organization.
• Knowledge of the company’s business practices, direction, and technological trends relevant to business solutions.
• Experience in business analysis and collaborating with IT on system development and implementation.
• Proven strategic thinking abilities with strengths in client management, relationship building, and resource management across multiple projects.
• Experience working on multidiscipline, high-performance teams.
• Skilled in negotiating terms, preparing formal presentations, and resolving conflicts effectively.