Client Care Associate

RNL HOMEBUILDERS LLC

Client Care Associate

College Station, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Life Insurance

    Long Term Disability

    Short Term Disability

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Client Care Associate (Full-Time)

    RNL Homes is a local homebuilder founded under the premise that extraordinary work be put into every aspect of our homes. We are a growing company focused on a single united goal. “Do every single ordinary thing in an extraordinary manner.”

    We are committed to keeping an open dialog for our team's career goals and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our core values - integrity, client obsessed, and continuous improvement. In doing so, we are creating a positive influence among our company and local community. We would love for you to join our team!

    Position: The Client Care Associate will be primarily responsible for supporting the construction team and warranty manager with a variety of tasks. These tasks may include, but are not limited to: carpentry, plumbing, electrical work, drywall, paint, landscaping, and general handyman work. A successful Client Care Associate will produce high-quality maintenance and provide excellent customer service.

    Schedule: Monday through Friday 8:00 am to 5:00 pm (Occasional Saturdays as the workload demands)

    Client Care Associate role:

    • Perform general maintenance and repair tasks on construction sites

    • Conduct a weekly inspection of all homes under construction to confirm they look great from the eyes of the client before the weekend.

    • Support the construction team and warranty manager with different tasks such as drywall repairs, paint, cleaning, and moving materials.

    • Maintain all active model homes, inventory homes, and offices. This includes general maintenance, landscaping, and miscellaneous activities.

    • Conduct minor carpentry, plumbing, and electrical work as needed

    • Collaborate with team members to complete projects on time and within budget

    • Operate and maintain construction tools and equipment

    Qualifications:

    • Previous experience in a handyman, laborer, or similar role in the construction industry

    • Basic knowledge of carpentry, plumbing, electrical work, drywall, and paint.

    • Ability to read and interpret construction plans and blueprints

    • Strong problem-solving skills and attention to detail

    • Physical stamina and the ability to perform manual labor

    • Excellent communication and teamwork skills

    • A valid driver's license with a good record, (Employer will provide a company vehicle to be used during work hours)