Are you someone who thrives in a welcoming, customer service-oriented environment? Do you excel at building strong client relationships? If so, we want you to be part of our team! Apply today and bring your passion for exceptional service to our office.

As a Client Care Representative, you’ll be the friendly face that greets our clients, ensuring they have a positive experience from the moment they walk through our doors. In this role, you’ll engage with clients, handle basic information intake, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during their wait times. Your efforts will make a meaningful impact on our clients' journey with us.

Why Join Us?

Competitive Pay: Hourly wages plus bonus opportunities.

Fit your lifestyle: Seasonal employment is perfect for busy parents, retiree's, college students, perfect for any life-style

Flexible Scheduling: Work around your busy life with flexible scheduling options, part-time, full-time and over-time hours

Dynamic Work Environment: Work in a fast-paced, innovative culture with a collaborative atmosphere.

FREE tax preparation for your personal tax return

Career Growth: Enjoy opportunities for advancement within the organization.

What We’re Looking For:

Strong interpersonal and communication skills.

Experience in a fast-paced retail environment.

Basic computer proficiency and troubleshooting abilities.

Prior customer service or sales experience is a plus but not required.

A willingness to learn and grow in a customer-focused role.

If you’re seeking a rewarding opportunity to develop new skills and make a real impact, apply today!

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.