Job Description | Client Care Specialist

Part Time Position: Monday-Friday | 3:00p-8:00p

Mister Sparky Electrical is seeking an ambitious and motivated candidate to join our family.

The Client Care team handles appointment booking and communication between clients and electricians. We are a highly motivated, enthusiastic team with big goals, and are looking for someone with a variety of skills.

Members of our team are the first point of contact with the client. We set the tone for their entire experience, and aim to set their expectations high. We are involved in nearly every facet of the business, and are looking for someone who wants to be part of a winning team that is continually growing!

Why Mister Sparky?

One of our 7 core values states: We are family: We wholeheartedly believe that a healthy family at home is what makes a healthy family at work possible. We mean it when we say we are family!

Great team culture in a fun and exciting workplace

Ability to advance your career and challenge yourself

Hourly pay with weekly bonus opportunities

Paid holidays and vacations

Paid Family Days

Health & Dental options

401K

Responsibilities and Duties

Include, but are not limited to:

Booking appointments (via phone, email, etc.)

Client care

Field technician support

Administrative tasks

These are the most frequent tasks performed daily/weekly.

What We Are Looking For:

Team players who desire to be a part of a healthy, growing organization

Self-motivated, driven, and disciplined

Clear and concise communicator

Detail-oriented

Quick learner, easily teachable and adaptable

Ability to pick up new software and systems quickly

Positive and optimistic attitude

Excellent customer service skills with a friendly phone voice

Professional appearance

Ability to pass a national background check and drug test

Typing skills

Tech savvy

Multi-tasking abilities

Reliable attendance

We look forward to reviewing your application!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.