Benefits:

401(k) matching

Dental insurance

Health insurance

Job Summary

We are seeking a Client Development/Switchboard Operator to join our team! As a Client Development/Switchboard Operator, you will be answering all incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed, and keeping notes on important calls. The ideal candidate is able to maintain a positive, helpful attitude even while answering multiple calls, has excellent customer service skills, and is comfortable on the phone.

Responsibilities

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places

Juggle multiple callers and phone lines while maintaining a positive attitude

Keep notes on important callers and information

Take messages, as needed

Other tasks as directed by management team

Qualifications

Excellent customer service skills

Strong organizational skills

Familiarity with automated phone systems helpful

Bilingual- Spanish