We’re looking for a passionate and proactive Client Relations Associate to join our dynamic team. In this role, you’ll contribute significantly to client satisfaction, handle inquiries, and support the success of event marketing campaigns.

Key Responsibilities

• Client Communication : Be the main point of contact for clients, offering timely, professional responses to inquiries about events, promotions, and products.
• Event Support : Share precise and engaging details about upcoming events and campaigns to keep clients informed and engaged.
• Issue Resolution : Tackle client concerns related to event participation, services, or products to ensure high satisfaction.
• Record Management : Maintain detailed and organized records of client interactions to drive improvements in service and satisfaction.
• Team Collaboration : Work closely with marketing and event teams to provide consistent, high-quality client support.
• Compliance : Adhere to company communication standards, ensuring excellence and professionalism.

Requirements

• Exceptional Communication : Strong verbal and written skills to collaborate effectively with clients and internal teams.
• Customer-Focused Approach : A proactive, solution-driven mindset to address client needs.
• Multitasking Skills : Ability to prioritize and manage multiple tasks in a fast-paced setting.
• Education : High school diploma or equivalent required; certifications in customer service, client relations, or event marketing are a bonus.

Why Join Us?

• Competitive Salary : Enjoy a competitive compensation package, including performance bonuses and incentives.
• Growth Opportunities : Access professional development programs and clear paths for career advancement.
• Collaborative Environment : Join a supportive team that values innovation, teamwork, and your contributions.