We are seeking a passionate and proactive Client Relations Associate to join our dynamic team! In this role, you’ll play a key part in ensuring client satisfaction, addressing inquiries, and supporting the success of event marketing campaigns.

Key Responsibilities

• Client Communication: Act as the primary point of contact for clients, providing timely and professional responses to inquiries about events, promotions, and products.
• Event Support: Share accurate and engaging information about upcoming events and campaigns, keeping clients informed and engaged.
• Issue Resolution: Address and resolve client concerns related to event participation, services, or products, ensuring high levels of satisfaction.
• Record Management: Maintain detailed and organized records of client interactions to support service improvements and satisfaction initiatives.
• Team Collaboration: Partner with marketing and event teams to deliver consistent, high-quality client support.
• Compliance: Adhere to company communication standards, ensuring excellence, professionalism, and alignment with organizational goals.

Requirements

• Exceptional Communication Skills: Strong verbal and written communication abilities to interact effectively with clients and internal teams.
• Customer-Focused Approach: A proactive, solution-driven mindset with a commitment to addressing client needs and concerns.
• Multitasking Ability: Capable of managing multiple priorities in a fast-paced environment.
• Education: High school diploma or equivalent is required. Certifications in customer service, client relations, or event marketing are a bonus.

Why Join Us?

• Competitive Salary: Enjoy a competitive compensation package, including performance-based bonuses and incentives.
• Growth Opportunities: Benefit from professional development programs and clear pathways for career advancement.
• Collaborative Environment: Join a supportive and innovative team that values your contributions and fosters teamwork.