We are seeking a Client Relations Associate to join our dynamic and growing team! In this key role, you will help deliver exceptional client satisfaction , manage inquiries, and contribute to the success of our event marketing campaigns.

Key Responsibilities:

As a Client Relations Associate , you will:

• Primary Point of Contact: Serve as the main contact for clients, responding promptly and professionally to inquiries about events, promotions, and products.
• Client Updates: Provide clear, engaging updates on upcoming marketing campaigns to increase client engagement and awareness.
• Problem-Solving: Address client concerns related to event participation, services, or products, ensuring a seamless experience and fostering long-term client loyalty.
• Client Record Management: Maintain accurate and organized client records to help optimize satisfaction strategies and enhance service delivery.
• Collaboration: Work closely with marketing and event teams to ensure consistent, high-quality client support across all touchpoints.
• Communication Standards: Adhere to company communication standards to maintain professionalism, clarity, and alignment with brand goals.

Qualifications amp; Skills:

• Strong Communication Skills: Excellent verbal and written skills to engage effectively with clients and internal teams.
• Proactive Problem-Solver: A solution-oriented mindset dedicated to addressing client needs efficiently.
• Organizational Abilities: Strong multitasking and organizational skills to succeed in a fast-paced environment.
• Education: High school diploma or equivalent. Certifications in customer service, client relations, or event marketing are a plus.

Why Join Us?

• Competitive Compensation: Base salary with performance-based bonuses and incentives.
• Career Growth: Opportunities for advancement through structured professional development programs.
• Collaborative Environment: A supportive, team-oriented workplace that encourages innovation and creativity.