We are actively seeking an enthusiastic Client Relations Associate to join our dynamic team. In this role, you will play a key part in ensuring client satisfaction, resolving inquiries, and supporting successful event marketing campaigns.

Key Responsibilities

• Client Communication : Act as the primary liaison for clients, delivering prompt, professional, and positive responses to inquiries about events, promotions, and products.
• Event Support : Provide accurate and engaging information about upcoming events and promotional campaigns to keep clients informed and engaged.
• Issue Resolution : Address and resolve client concerns related to event participation, products, or services, ensuring high levels of client satisfaction.
• Record Management : Maintain detailed records of client interactions and feedback to drive service improvements and client satisfaction.
• Team Collaboration : Work closely with marketing and event teams to deliver consistent, high-quality client support throughout campaigns.
• Compliance : Uphold company communication standards, ensuring professionalism and excellence in all interactions.

Requirements

• Strong Communication Skills : Exceptional verbal and written abilities to effectively interact with clients and internal teams.
• Customer-Centric Mindset : A proactive, solution-driven approach to addressing client needs and concerns.
• Multitasking Ability : Skilled at managing multiple priorities in a fast-paced environment.
• Education : High school diploma or equivalent required; additional certifications in customer service, client relations, or event marketing are a plus.

Benefits

• Competitive Compensation : Enjoy a competitive salary along with performance-based bonuses and incentives.
• Career Growth : Access professional development opportunities and clear advancement pathways within our expanding company.
• Team-Oriented Environment : Be part of a collaborative, supportive workplace that values innovation and recognizes your contributions.