Bilingual Client Relations Coordinator

Anchor Pediatric Therapy LLC

Bilingual Client Relations Coordinator

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    Job Summary

    Anchor Pediatric Therapy is a Speech, Occupational, and Feeding therapy clinic that invests in people and empowers team members to provide services to better children and families in our community.

    We are seeking experienced, skilled, and professional personnel with the desire to make a difference for our patients and their families. Our success will always be driven by our dedication to establishing a culture of community. This is an entry-level position for someone who is compassionate, willing to learn, has good interpersonal communication, problem-solving, life skills, and a passion for making a difference in a child's life. The Client Relations Coordinator manages the office's administrative duties. This includes, but is not limited to:

    Responsibilities:

    Opening/Closing therapy office

    Processing patient paperwork, scheduling visits, and authorizations

    Entering updating and maintaining patient electronic medical records.

    Facilitate and ensure accuracy in the timely filing of reports/documentation.

    Assisting in overseeing the day-to-day operations and maintenance of the front office

    Assist administrative staff in projects that are given to improve client relations.

    Provide patients and families with community resources and information, such as state and federal assistance, and other applicable programs.

    Qualifications

    High School Diploma or Equivalent (Required)

    Bilingual in English and Spanish (Required)

    Microsoft Office

    Clerical experience for a minimum of 1 year (Preferred)

    Excellent customer service skills and ability to work with diverse populations.

    Excellent telephone etiquette and professionalism and understanding of general medical ethics.

    Benefits/Perks

    PTO

    401K Matching

    Health/Life Insurance

    Dental/Vision Insurance

    Short Term Disability

    Personal Growth & Development Training

    Great Work Environment

    Career Advancement Opportunities

    Schedule:

    Full-Time

    Monday- Friday

    Shifts Available:

    7:45-4:00 pm

    9:00 am-6:00 pm