We are looking for an experienced bi-lingual (English and Farsi-Dari and Preferably Pashto) Client Relations Coordinator to conduct initial meetings with prospective clients, helping them understand our legal services. The ideal candidate should be compassionate, empathetic, and an active listener, able to assess clients' needs and goals in complex immigration matters. Once a client hires our firm, the coordinator will oversee a smooth onboarding process, including engagement agreements and providing clear guidance on procedures and case management. They will also check in with clients at key milestones to ensure ongoing support. Additionally, the coordinator will maintain contact with undecided clients, track consultations, and provide data-driven feedback to improve outreach and marketing strategies. They may also suggest process improvements based on client interactions. Responsibilities: • In accordance with the ethical rules governing lawyers, the client relations coordinator will not provide legal advice, quote a fee, or enter into an engagement with a client. The client relations coordinator will simply prepare prospective clients for entering into an engagement with the designated attorney • Meet with prospective clients to learn about their needs educate them about the firm itself and provide a general description of the firm’s services in their area of need • Oversee client onboarding and ensure that the onboarding and provide clear, ongoing communication with the team • Remain in contact with potential new clients who haven’t yet made decisions about representation and orchestrate helpful, ongoing communications to support them • Maintain detailed records about potential and onboarded client communications to maintain the firm’s pre-engagement system • Keep detailed data regarding work to provide the marketing team and the management about the effectiveness of the business strategies and provide possible suggestions for improvement based upon direct interactions Qualifications: • 2 years of experience in selling professional services • Proven track record with, and strong interest in, consultative solution sales • Proficiency in English and Farsi or Pashto is required • Must possess a bachelor's degree in business or a similar major • Experience with any CRM, particularly reporting • Exemplary communication skills, leadership skills, and analytical skills • Real-life experience that gives you empathy for the potential clients you meet • Knowledge of the legal industry is a plus - but is not required Benefits: • 401(k), Dental Insurance, Health insurance, Paid time off, Paid sick time, Vision insurance, Family and medical leave, Paid Holidays Compensation: $45,000 - $50,000 yearly Plus bonus

• In accordance with the ethical rules governing lawyers, the client relations coordinator will not provide legal advice, quote a fee, or enter into an engagement with a client. The client relations coordinator will simply prepare prospective clients for entering into an engagement with the designated attorney • Meet with prospective clients to learn about their needs educate them about the firm itself and provide a general description of the firm’s services in their area of need  • Oversee client onboarding and ensure that the onboarding and provide clear, ongoing communication with the team  • Remain in contact with potential new clients who haven’t yet made decisions about representation and orchestrate helpful, ongoing communications to support them  • Maintain detailed records about potential and onboarded client communications to maintain the firm’s pre-engagement system  • Keep detailed data regarding work to provide the marketing team and the management about the effectiveness of the business strategies and provide possible suggestions for improvement based upon direct interactions