Client Relations Manager

Bloom Partners Talent Solutions

Client Relations Manager

Reston, VA +1 location
Full Time
Paid
  • Responsibilities

    Job Title: Client-Facing Commercial Landscape Account Manager

    Company: Commercial Landscape Maintenance Company

    Recruiter Overview: Bloom Talent Solutions connects exceptional professionals with fantastic opportunities. We're seeking a dynamic Client-Facing Residential Landscape Account Manager to join our esteemed client in beautiful Miami, FL.

    Position Overview: Embrace Miami's appeal and vibrant community. Cultivate lasting client relationships while driving growth within a thriving book of business. The Client Relations Manager will be responsible for managing a book of business valued at $1.5 - $2 million and driving enhancement sales with an annual goal of $600k—$800k. This role will involve building and nurturing relationships with existing clients, identifying opportunities for growth, and delivering exceptional customer service. The ideal candidate will have a strong understanding of landscape maintenance practices, a passion for sales, and a proven ability to exceed expectations.

    Key Responsibilities

    • Client Relationship Management: Build and maintain strong relationships with a diverse portfolio of 10-20 clients, including HOA, hospital, hospitality, office, retail, and industrial properties.
    • Enhancement Sales: Proactively identify and sell landscape enhancement services to existing clients, achieving annual sales goals.
    • Contract Management: Ensure contract compliance, manage renewals, and resolve any client concerns promptly and effectively.
    • Budget Management: Monitor and manage the budget for assigned properties, ensuring profitability and cost control.
    • Quality Assurance: Conduct regular site visits to assess the quality of services and address any issues promptly.
    • Communication: Serve as the primary point of contact for clients, ensuring clear and effective communication at all times.
    • Team Collaboration: Work closely with the operations team to ensure seamless delivery of services and a positive client experience.
    • Software Proficiency: Utilize Aspire software to manage client data, track sales, and generate reports.

    Qualifications

    • Education: Bachelor's degree in horticulture, landscape architecture, business administration, or a related field preferred.
    • Experience: 3+ years of experience in landscape maintenance, account management, or a related role. Proven track record in sales and relationship management.
    • Skills: Strong communication, interpersonal, and negotiation skills. Proficient in Microsoft Office Suite and Aspire software.
    • Knowledge: In-depth knowledge of landscape maintenance practices, plant materials, and industry standards.
    • Other: Valid driver's license with a clean driving record. Bilingual (English/Spanish) preferred.

    Benefits

    • Competitive salary and commission structure
    • $70k - $85k
    • Vehicle allowance or company vehicle (not take-home)
    • Comprehensive benefits package including health, dental, and vision insurance
    • 401(k) with company match
    • Paid time off and holidays
    • Professional development opportunities

    To Apply

    If you are a highly motivated and results-oriented individual with a passion for the landscape industry, we encourage you to apply. Please submit your resume and cover letter to noah@bloompartnerstalent.com.

  • Compensation
    $80,000-$110,000 per year
  • Locations
    Hialeah, FL • Reston, VA