Job Description
Ingram Content Group (ICG) **** is hiring for a Client Relations Manager to join our team in LaVergne, TN (Greater Nashville Area).
The ideal candidate for this role will have experience managing key accounts as you will serve as the primary point of contact between Ingram Book Company (IBC) and assigned key retail clients to resolve issues, lead the ongoing business relationship, instruct clients on policies/procedures, and utilize industry experience in consultation with clients. You’ll work with the Director and Account Managers in managing assigned clients. As the Client Relations Manager, you will take ownership of meetings with clients and provide constructive feedback. Furthermore, you will collaborate with the existing customers and prospects to represent IBC in the promotion, coordination, and participation of selling Ingram Book Group programs, products, systems, and services to new and existing clients. Finally, as the Client Relations Manager, you will work cross-departmentally on key projects that drive business development initiatives for the largest IBC accounts.
Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
Preferred Qualifications:
Key Responsibilities:
Additional Information
Perks/Benefits:
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.