We’re looking for an enthusiastic, highly motivated client service representative to provide an excellent experience to clients. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you have experience working in a law office, are working on your legal assistant certificate, or are even enrolled in a paralegal program - this is a great opportunity to learn and grow! You will enjoy interacting with people and if you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! A resume and cover letter are an absolute must! Please include why you think you are a good fit for the Soto Law Group. Responsibilities: • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Maintain customer accounts and update with new account information as needed • Support paralegals and attorneys with administrative tasks Qualifications: • Display strong communication skills, active listening skills, and personal skills • Strong knowledge of customer interface and interaction Compensation: $23 - $25 hourly

• Support paralegals and attorneys with administrative tasks