Client Results Expert Level One

MattLaw

Client Results Expert Level One

Tampa, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Health insurance

    Paid time off

    To learn more from our founder and Managing Partner about MattLaw® and the next steps in applying for this position, please call 813-628-8529 (MATTLAW).

    ABOUT US

    MattLaw® is a team of Tampa area injury lawyers led by Matt Powell, who has protected thousands of victims and their families for over 35 years.

    MattLaw® protects the most vulnerable of our society, people who can't protect themselves, children, and the elderly. Mothers can't control what the doctors, nurses, and hospitals are doing during the birth of their child, they place their trust in these professionals, and occasionally they are betrayed resulting in a child born with cerebral palsy. Children are unknowing victims of dangerous products, predatory coaches, religious leaders, or unsafe playgrounds. Our elderly are unable to protect themselves in nursing homes that are understaffed or potentially unsafe. We are active in helping to keep kids safe by sponsoring local charity events throughout the Tampa Bay area where we give children free bicycle helmets and other bicycle riding safety equipment.

    ABOUT THE POSITION

    SUMMARY:

    This position is to welcome new clients to MattLaw with a warm and understanding welcome. They have just suffered a traumatic event which has led to the losses of their loved one who died, or injuries to themselves.

    They are uncertain about their future.

    They need guidance through a difficult time.

    They are seeking guidance and answers in a quick and empathetic manner.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Accept the intake – fully onboard the client

    Perform all investigation

    Notice letters for all parties

    Collect Insurance

    Assist client with doctors, property damages, bills, lost wages

    Use your knowledge and understanding of the 3 main elements of any claim to help reduce the friction points of their claim

    Strong computer skills, including typing above 35 words per minute

    Strong communication skills with team members, clients, and insurance companies

    ADDITIONAL DUTIES INCLUDE:

    Requesting medical records, medical bills

    Online searching and discovery of information related to defendants

    Evidence collection, review and organization of materials to prove liability, causation and damages

    Willingness to teach and lead a team as your skills, judgment and experience grow

    EXPERIENCE AND SKILLS REQUIRED:

    Associates degree is a plus but not required or equivalent experience

    Professional in punctuality and appearance

    Identifying all sorts of documents

    Proficient with Honey – Creating documents, using templates

    Proficient with client communication and recording information

    Organized at following up for requested information

    Ability to prioritize tasks to get the most important things done first

    Ability to learn, demonstrate your skills, and teach others

    Exceptional communication and interpersonal skills

    Positive attitude, cooperative and respectful of colleagues, and team player

    Ability to work well under pressure and manage multiple projects simultaneously

    Proficient in Excel, Google Docs, Google Sheets, Slack