We are a growing firm that specializes in creating impactful, face-to-face campaigns aimed at enhancing brand awareness and fostering community engagement. Partnering with top-tier clients, we craft innovative marketing strategies that deliver real results and meaningful connections.

Position Overview: We are looking for an enthusiastic and customer-focused Customer Service Representative to join our team at an entry-level position. This role offers hands-on experience in customer service, marketing, and event promotions, providing an exciting opportunity to develop your skills and grow within a fast-paced and dynamic industry.

Key Responsibilities:

• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all customers.

• Engage with clients and customers to offer brand education, answer questions, and foster stronger relationships.

• Assist in coordinating and executing promotional events, ensuring smooth operations and customer satisfaction.

• Track and report customer feedback to help improve services and campaigns.

• Collaborate with team members to maintain consistent brand messaging and enhance customer experiences across all touchpoints.

• Support the administrative needs of the team, including reporting, customer data management, and event follow-up.

Qualifications:

• Excellent communication , interpersonal , and problem-solving skills.

• A goal-oriented , team-driven mindset with a passion for customer service and marketing.

• Ability to adapt quickly in a fast-paced, dynamic environment.

• Previous experience in customer service , sales , or event coordination is a plus but not required.

• Must be 18 years or older and authorized to work in the U.S.

What We Offer:

• Paid training with hands-on experience in customer service, marketing, and event promotions.

• Career advancement opportunities based on performance and skill development.

• A positive and energetic workplace culture that fosters teamwork and personal growth.

• Competitive entry-level compensation with performance-based incentives.

• Travel opportunities for select events and networking conferences.