We are looking for a motivated and customer-focused individual to join our team as an Entry-Level Client Service Associate. This position offers an exciting opportunity to work in a dynamic environment, where you’ll provide exceptional service to our clients while learning the ropes of client relations and customer support. If you're looking to start your career in a client-facing role and develop strong communication and problem-solving skills, this is the perfect opportunity for you.

Key Responsibilities:

• Provide excellent customer service by addressing client inquiries, concerns, and issues in a timely and professional manner.

• Assist in onboarding new clients , ensuring they are familiar with our services and offerings.

• Build and maintain positive relationships with clients through effective communication and personalized service.

• Support clients with product or service inquiries , troubleshooting, and resolving any issues that arise.

• Process client requests and follow up to ensure satisfaction with solutions provided.

• Assist with administrative tasks such as updating client records, managing client data, and preparing reports.

• Work closely with team members and other departments to ensure a seamless client experience.

• Track and report on client feedback to help improve overall service quality.

Skills amp; Qualifications:

• Strong communication skills , both verbal and written, with the ability to connect effectively with clients.

• Problem-solving abilities and a proactive attitude toward resolving client concerns.

• Highly organized with the ability to manage multiple tasks and prioritize efficiently.

• Detail-oriented with strong attention to accuracy in client records and communication.

• Team-oriented mindset and ability to work collaboratively with others.

• Previous experience in customer service , client support , or related fields is a plus, but not required.

• Willingness to learn and grow within the client services field.

Why Join Us?

• Competitive salary with potential for bonuses and incentives based on performance.

• Gain hands-on experience in client services and customer relationship management.

• Access to training and mentorship to help you build valuable career skills.

• Opportunities for career advancement as you grow with the company.

• A supportive and collaborative work environment where your contributions are valued.