We have an immediate opening for an Entry-Level Client Service Associate to join a rapidly expanding team. This role offers an exciting opportunity to contribute to client support efforts while collaborating with internal teams to achieve outstanding results in a fast-paced, high-energy environment.
Client Support: Act as the primary point of contact for clients, addressing inquiries and concerns with professionalism and enthusiasm.
Issue Resolution: Proactively troubleshoot and resolve client issues, ensuring client satisfaction with timely and effective solutions.
Documentation: Maintain accurate records of client interactions and event-related data to help drive continuous service improvements.
Team Collaboration: Work closely with internal teams to ensure seamless execution of events and foster strong client relationships.
Communication Skills: Strong verbal and written communication skills to engage effectively with clients and colleagues.
Problem-Solving: Proactive and detail-oriented approach to resolving client concerns quickly and efficiently.
Organizational Skills: Ability to handle multiple priorities in a fast-paced, event-driven environment.
Education: High school diploma or equivalent required. Additional certifications in customer service or client relations are a plus.
Career Growth: Opportunities for professional development and advancement within a rapidly growing company.
Supportive Team Environment: Join a team-oriented, collaborative work culture that values your contributions and fosters innovation.
Event Marketing Exposure: Gain valuable experience in the dynamic world of event marketing and contribute to impactful campaigns.
Competitive Compensation: Enjoy a competitive salary, performance-based bonuses, and additional incentives.