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Client Service Associate - Entry Level

OED

Client Service Associate - Entry Level

Columbus, OH
Full Time
Paid
  • Responsibilities

    We’re seeking a dedicated and enthusiastic Entry-Level Client Service Associate to join our team. This role offers a dynamic work environment where you’ll provide exceptional client support while collaborating with internal teams to achieve outstanding results.

    Key Responsibilities

    • Client Support : Be the primary point of contact for clients, addressing inquiries and concerns with enthusiasm and professionalism.
    • Issue Resolution : Quickly and effectively troubleshoot client issues, ensuring satisfaction through proactive solutions.
    • Record Keeping : Maintain organized and accurate documentation of client interactions and event-related information.
    • Team Collaboration : Partner with internal teams to deliver seamless event execution and build strong client relationships.

    Qualifications

    • Communication Skills : Excellent verbal and written abilities to engage with clients and team members effectively.
    • Problem-Solving : A proactive, detail-oriented approach to resolving issues efficiently.
    • Organizational Skills : Ability to manage multiple priorities in a fast-paced environment.
    • Education : High school diploma or equivalent; certifications in customer service or client relations are a plus.

    What We Offer

    • Career Growth : Opportunities for advancement and professional development in a growing organization.
    • Collaborative Environment : Work in a supportive team that values your contributions and innovation.
    • Industry Experience : Gain valuable insights into the exciting world of event marketing.
    • Competitive Benefits : Receive a competitive salary, performance-based bonuses, and additional incentives.