Client Service Associate - Entry Level

OED

Client Service Associate - Entry Level

Columbus, OH
Full Time
Paid
  • Responsibilities

    We’re looking for an Entry-Level Client Service Associate to join our dynamic team! This is an exciting opportunity to provide exceptional client support , collaborate with internal teams, and thrive in a fast-paced, growth-driven environment.

    Key Responsibilities:

    As an Entry-Level Client Service Associate , you will:

    • Client Support: Be the primary point of contact for clients, handling inquiries and concerns with professionalism, enthusiasm, and efficiency.
    • Issue Resolution: Proactively identify client challenges, troubleshoot issues, and provide timely solutions to enhance client satisfaction.
    • Record Keeping: Maintain accurate and organized documentation of client interactions and event details to ensure service excellence.
    • Team Collaboration: Work closely with internal teams to ensure seamless event execution and build strong, lasting client relationships.

    Qualifications amp; Skills:

    • Strong Communication Skills: Exceptional verbal and written communication skills to engage effectively with clients and internal teams.
    • Problem-Solving Mindset: Proactive, solution-oriented approach to identifying and resolving client concerns efficiently.
    • Organizational Skills: Ability to multitask and maintain attention to detail in a fast-paced environment.
    • Education: High school diploma or equivalent required. Certifications in customer service, client relations, or event marketing are a plus.

    What We Offer:

    • Career Growth: Access to professional development programs and clear advancement opportunities within a growing company.
    • Collaborative Environment: Join a supportive, innovative team that values creativity and contribution.
    • Industry Experience: Gain hands-on experience in event marketing and client relations in a fast-paced, rewarding field.
    • Competitive Benefits: Enjoy a competitive salary , performance-based bonuses, and additional incentives.