Client Service Associate - Entry Level

OED

Client Service Associate - Entry Level

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    We are seeking an enthusiastic Entry-Level Client Service Associate to join our team and play a pivotal role in delivering outstanding service to our clients in the event marketing industry.

    Key Responsibilities

    • Client Support : Be the primary point of contact for clients, addressing their inquiries and concerns with professionalism and enthusiasm.
    • Issue Resolution : Troubleshoot client concerns, escalate issues when necessary, and ensure satisfaction through effective solutions.
    • Record Keeping : Maintain accurate and detailed documentation of client interactions and event-related data.
    • Collaboration : Work closely with internal teams to support seamless event operations and enhance client relationships.

    Qualifications

    • Communication Skills : Strong verbal and written communication abilities to engage with clients and team members effectively.
    • Problem-Solving Skills : A proactive mindset to identify and resolve client issues promptly.
    • Organizational Skills : Ability to manage multiple responsibilities in a fast-paced setting.
    • Education : High school diploma or equivalent required.

    What We Offer

    • Growth Potential : Opportunities to advance within the company and develop your career.
    • Supportive Environment : A collaborative and team-oriented workplace culture.
    • Exciting Industry : Hands-on experience in the innovative and high-energy field of event marketing.