We are seeking an enthusiastic Entry-Level Client Service Associate to support our team in delivering exceptional service to clients in the event marketing industry. This role is perfect for someone passionate about client relations and eager to grow within a dynamic, fast-paced environment.
Key Responsibilities:
- Client Support: Serve as the first point of contact for client questions and concerns, providing prompt and friendly assistance.
- Issue Resolution: Help resolve client inquiries and escalate issues when needed to ensure client satisfaction.
- Documentation: Maintain accurate records of client interactions and transactions.
- Team Collaboration: Work with internal teams to support smooth event operations and continuously improve the client experience.
Qualifications:
- Strong Communication Skills: Communicate effectively with clients and team members.
- Problem-Solving Abilities: A proactive approach to resolving issues.
- Organizational Skills: Ability to manage multiple tasks in a busy environment.
- Education: High school diploma or equivalent required.
Why Join Us?
- Growth Opportunities : Start your career in client service with the potential for advancement.
- Supportive Team: Join a collaborative, team-oriented workplace.
- Exciting Industry: Gain experience in the fast-paced world of event marketing.