Client Service Associate

Jackson Hewitt - 3247

Client Service Associate

Chicago, IL
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    We are looking for someone who thrives in a welcoming, customer-service-oriented environment and has excellent communication skills. If you enjoy building strong relationships with clients, look no further and apply today!

    Join our team as a client service associate for our Chicago South Side locations and be the friendly face for all those who visit our offices. You will ensure exceptional client experiences and provide essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and positively impact our clients' journey with us!

    No matter your work background or experience level, we welcome you to apply!

    What you need:

    Strong interpersonal and communication skills

    Experience in a fast-paced retail environment

    Computer proficiency and ability to troubleshoot are a must.

    Prior customer service or sales experience is preferred but not required

    Willingness to learn and grow in a customer-focused role

    If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

    PTIN Certification: Yes

    By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.