Benefits:

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

A well established, internationally known, knitwear brand wholesaler located in Troy, MI, is seeking a full-time Client Service Representative.

This is an exciting opportunity to gain valuable experience in the Contemporary wholesale market.

Requirements:

Work experience in Customer Service.

Must be detail oriented, well organized, responsible and independent.

Ability to prioritize multiple tasks with excellent follow-through.

Must be a team player.

Ability to build and maintain positive relationships with clients.

Ability to think quickly and make decisions under pressure.

Experience in Wholesale Fashion a plus.

Education:

College degree preferred.

Responsibilities: The Client Service Representative will work directly with sales reps and stores both domestically and internationally in daily activities involving the following:

Entering wholesale orders, organizing account files, performing credit checks.

Handling return requests and exchange orders.

Familiarity with CRM software and Microsoft Office Suite

Provide accurate information to customers about products

Investigating and resolving customer issues promptly.

Analytical skills to troubleshoot and resolve issues effectively.