Client Service Representative

Eastza limited

Client Service Representative

Orlando, FL
Full Time
Paid
  • Responsibilities

    Client Service Representative - Weekly Pay - (Orlando, FL)

    Are you an enthusiastic and customer-focused individual looking for an exciting opportunity in the vibrant city of Orlando, FL?

    Our client is seeking a dynamic Client Service Representative to join their team and play a key role. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional customer service, we want to hear from you!

    Responsibilities:

    As a client service representative, you will be on the front lines of retail as bringing the brand directly to the customers. In this role, you'll be stationed onsite, interacting directly with customers at promotional pods, kiosks, and events, located in a variety of retail settings in the area. From answering inquiries to facilitating transactions, you'll play a pivotal role in delivering exceptional customer experiences that uphold our brand's reputation for top-notch service.

    Your duties will include but are not limited to:

    • Engage with customers in a friendly and professional manner during promotional sales events
    • Answering queries
    • Providing product information
    • Ensuring a positive customer experience.
    • Assist in promoting and selling products/services at events, utilizing product knowledge and persuasive communication to drive sales and meet targets.
    • Effectively handle customer concerns or issues, ensuring prompt resolution and maintaining customer satisfaction.
    • Collaborate with the events team to set up and manage promotional activities, ensuring a smooth and seamless customer experience.
    • Stay informed about the features and benefits of our products/services to effectively communicate and educate customers.
    • Accurately record customer interactions, sales transactions, and relevant information in our CRM system.

    Requirements:

    • Customer Service Skills: Exceptional interpersonal and communication skills with a customer-centric approach.
    • Sales Experience: Previous experience in sales or customer service is a plus, but optional. A willingness to learn and adapt is essential.
    • Adaptability: Ability to thrive in a dynamic and fast-paced environment, maintaining composure under pressure.
    • Team Player: Collaborative mindset with the ability to work seamlessly with cross-functional teams.

    How to Apply: If you are ready to take on a challenging and rewarding role as a Client Service Representative, please submit your resume detailing your relevant experience. You will receive communication from the company within 1/2 business days to discuss the options for an interview.