Client Service Representative - Weekly Pay - (Culver City, CA)
Are you a customer-focused individual with a flair for engaging with people in a vibrant environment? Our client in Culver City, CA, is looking for a Client Service Representative to join their team! If you excel in fast-paced settings, have excellent communication skills, and are passionate about delivering outstanding service, we'd love to hear from you!
Key Responsibilities:
As a Client Service Representative, you'll be the face of the brand, working directly with customers in retail environments like promotional pods, kiosks, and events. You'll be responsible for providing a seamless experience for customers, from addressing inquiries to completing transactions. Key duties include:
- Engage with Customers: Approach customers professionally, answer questions, and provide information about our products and services to ensure an exceptional experience.
- Promote and Sell Products: Use your product knowledge and persuasive skills to drive sales and meet targets during promotional events.
- Resolve Customer Issues: Address any customer concerns with a problem-solving mindset, ensuring satisfaction.
- Collaborate with Events Team: Work with the team to set up and manage event activities for a smooth and engaging customer experience.
- Stay Product Informed: Be well-versed in product/service features to educate customers effectively.
- Maintain Accurate Records: Document customer interactions, sales, and relevant data in the CRM system.
Qualifications:
- Customer Service Skills: Strong communication skills and a customer-first approach are essential.
- Sales Experience: Experience in sales or customer service is beneficial but not required. A willingness to learn is key!
- Adaptability: Thrive in a fast-paced, dynamic environment and stay composed under pressure.
- Team Player: Ability to collaborate with cross-functional teams and contribute positively.
How to Apply:
If you're excited to take on a rewarding role as a Client Service Representative, please send in your resume with your relevant experience. You'll hear from us within 1-2 business days to discuss interview options.
Join us in Culver City and be part of a team that values enthusiasm, customer care, and excellence!