Client Service Representative

E

Eastza limited

Client Service Representative

Culver City, CA
Full Time
Paid
  • Responsibilities

    Client Service Representative - Weekly Pay - (Culver City, CA)

    Are you a customer-focused individual with a flair for engaging with people in a vibrant environment? Our client in Culver City, CA, is looking for a Client Service Representative to join their team! If you excel in fast-paced settings, have excellent communication skills, and are passionate about delivering outstanding service, we'd love to hear from you!

    Key Responsibilities:

    As a Client Service Representative, you'll be the face of the brand, working directly with customers in retail environments like promotional pods, kiosks, and events. You'll be responsible for providing a seamless experience for customers, from addressing inquiries to completing transactions. Key duties include:

    • Engage with Customers: Approach customers professionally, answer questions, and provide information about our products and services to ensure an exceptional experience.
    • Promote and Sell Products: Use your product knowledge and persuasive skills to drive sales and meet targets during promotional events.
    • Resolve Customer Issues: Address any customer concerns with a problem-solving mindset, ensuring satisfaction.
    • Collaborate with Events Team: Work with the team to set up and manage event activities for a smooth and engaging customer experience.
    • Stay Product Informed: Be well-versed in product/service features to educate customers effectively.
    • Maintain Accurate Records: Document customer interactions, sales, and relevant data in the CRM system.

    Qualifications:

    • Customer Service Skills: Strong communication skills and a customer-first approach are essential.
    • Sales Experience: Experience in sales or customer service is beneficial but not required. A willingness to learn is key!
    • Adaptability: Thrive in a fast-paced, dynamic environment and stay composed under pressure.
    • Team Player: Ability to collaborate with cross-functional teams and contribute positively.

    How to Apply:

    If you're excited to take on a rewarding role as a Client Service Representative, please send in your resume with your relevant experience. You'll hear from us within 1-2 business days to discuss interview options.

    Join us in Culver City and be part of a team that values enthusiasm, customer care, and excellence!