We are looking for a motivated Entry-Level Client Service Representative to join our team! This is an excellent opportunity to start your career in client service, providing support and ensuring a positive experience for our clients.
Key Responsibilities:
- Customer Assistance: Be the main point of contact for client inquiries, addressing questions and concerns with a friendly approach.
- Issue Resolution: Provide solutions for client issues or escalate them to the appropriate team member.
- Record Keeping: Accurately document client interactions and maintain up-to-date records.
- Team Collaboration: Work closely with other departments to improve processes and deliver high-quality service.
Qualifications:
- Communication Skills: Strong verbal and written skills for effective client interaction.
- Problem-Solving Skills: Ability to handle issues with a client-first mindset.
- Organizational Skills: Able to manage multiple tasks in a fast-paced environment.
- Education: High school diploma or equivalent is required.
Why Join Us?
- Career Growth: Start a career in client service with growth potential.
- Training Provided: Comprehensive training to set you up for success.
- Supportive Environment: Join a team that values collaboration and personal development.