Client Service Representative - Entry Level

OED

Client Service Representative - Entry Level

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    We are looking for a motivated Entry-Level Client Service Representative to join our team! This is an excellent opportunity to start your career in client service, providing support and ensuring a positive experience for our clients.

    Key Responsibilities:

    • Customer Assistance: Be the main point of contact for client inquiries, addressing questions and concerns with a friendly approach.
    • Issue Resolution: Provide solutions for client issues or escalate them to the appropriate team member.
    • Record Keeping: Accurately document client interactions and maintain up-to-date records.
    • Team Collaboration: Work closely with other departments to improve processes and deliver high-quality service.

    Qualifications:

    • Communication Skills: Strong verbal and written skills for effective client interaction.
    • Problem-Solving Skills: Ability to handle issues with a client-first mindset.
    • Organizational Skills: Able to manage multiple tasks in a fast-paced environment.
    • Education: High school diploma or equivalent is required.

    Why Join Us?

    • Career Growth: Start a career in client service with growth potential.
    • Training Provided: Comprehensive training to set you up for success.
    • Supportive Environment: Join a team that values collaboration and personal development.