Client Service Representative

MEOW BARK VETERINARY SERVICES PLLC

Client Service Representative

Austin, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free food & snacks

    Opportunity for advancement

    Paid time off

    Training & development

    Wellness resources

    Benefits/Perks

    Career Advancement Opportunities

    Fun Working Environment

    Interact with Pets

    Locally-owned and independent

    Job Summary Welcome to Meow Bark Veterinary! We are a brand-new, locally-owned veterinary clinic dedicated to providing compassionate and high-quality care to pets and their families. As we open our doors, we are excited to build a team that shares our passion for animals and exceptional customer service. We are seeking a warm, organized, and enthusiastic Client Service Representative to join our team. As the first point of contact for our clients and their beloved pets, you will play a crucial role in creating an inviting and efficient environment. Responsibilities include checking in pets, assisting pet owners, scheduling appointments, processing payments, and ensuring that the clinic is a welcoming place. If you have a love for animals and a knack for multitasking, we would love to hear from you!

    Responsibilities

    Greet pet owners as they arrive

    Check in pets for their appointments

    Collect and confirm pet and owner information

    Answer phones

    Schedule, confirm, and cancel appointments

    Process payments

    Other administrative duties, as assigned

    Qualifications

    Excellent customer service skills

    Effective and empathetic communication with clients

    Comfortable working with a variety of animals

    Proficient in Microsoft Office, scheduling software, and other technology

    Spanish-Speaking and/or Fear Free certification is a bonus!