Benefits:
Dental insurance
Health insurance
Vision insurance
Wellness resources
Job Title: Client Service Representative Company: Unified Logistix Group Location: [Location if applicable] Position Type: Full-Time Compensation: $17/hour Benefits: Comprehensive benefits package included
About Unified Logistix Group: Unified Logistix Group is a customer-driven logistics company dedicated to delivering exceptional service and solutions. We value employees who prioritize customer care and thrive in dynamic, fast-paced environments. As a rapidly growing company, we are excited to expand our team and welcome professionals who share our passion for excellence and innovation.
Job Description: As a Client Service Representative, you will be a key player in ensuring our customers receive top-tier service. This role requires a proactive, bilingual professional who can effectively manage customer interactions, problem-solve, and multitask in a high-pressure setting. The ideal candidate is dedicated to customer satisfaction, detail-oriented, and thrives on creating solutions in a fast-moving environment.
Responsibilities:
Act as the primary point of contact for customer inquiries and support.
Provide exceptional service by addressing customer needs and resolving issues promptly.
Utilize Microsoft Word proficiently for correspondence and documentation.
Collaborate with logistics teams to ensure seamless service delivery.
Handle multiple tasks effectively while maintaining attention to detail.
Identify and solve problems efficiently to support customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Qualifications:
Bilingual proficiency (required).
Strong customer service skills with a proven ability to manage client relationships.
Proficiency in Microsoft Word; familiarity with other Microsoft Office tools is a plus.
Experience in logistics or related fields is a plus.
Ability to thrive in a high-pressure, fast-paced environment.
Strong multitasking and problem-solving skills.
Excellent communication skills, both written and verbal.
Why Join Unified Logistix Group?
Be part of a growing company with opportunities for career advancement.
Work in a supportive and dynamic environment that values teamwork and innovation.
Enjoy a comprehensive benefits package, including [specific benefits if applicable].
How to Apply: If you are passionate about customer satisfaction, problem-solving, and thrive in high-impact environments, we encourage you to apply!