Client Services Representative (Full-Time, In-Office)

Bullcity Financial Solutions

Client Services Representative (Full-Time, In-Office)

Durham, NC
Full Time
Paid
  • Responsibilities

    **About the Role:
    ** Bull City Financial Solutions has an immediate opening for a collaborative, tech-savvy, and customer-focused Client Services Representative. You'll work with spreadsheets, navigate multiple computer systems, field phone calls, and support internal teams to meet goals and deadlines in a fast-paced but supportive environment.

    We're looking for someone who is competent, organized, and detail-oriented; communicates clearly and professionally; thrives in a fast-paced, team-driven setting; is eager to learn and comfortable troubleshooting issues; and enjoys solving problems while staying on top of deadlines.

    Who We Are:
    Since 1975, Bull City Financial Solutions (BCFS) has provided Accounts Receivable Management services nationwide, specializing in the Healthcare, Utility, Communications, Financial, Education, and Government sectors. We've helped recover hundreds of millions of dollars from accounts others considered lost—all while maintaining a high standard of professionalism and service.

    Compensation & Benefits:
    • $17.50/hour starting pay
    • Monthly compliance bonus after 90 days
    • 18 days PTO per year (increases after)
    • 401(k) plan (eligibility after 1 year)
    • Opportunities for advancement

    Qualifications:
    • High school diploma or equivalent (college preferred)
    • Proficiency in Excel and Microsoft Office
    • Comfortability working with data
    • Strong communication and customer service skills
    • General computer literacy
    • Well-organized and efficient
    • Medical billing experience is a plus
    • Must pass background, drug, and credit checks

    Tasks May Include:
    • Verifying and inputting data
    • Assisting with account research and reconciliation
    • Filing electronic insurance claims
    • Logging and distributing incoming mail
    • Preparing form letters and documentation
    • Responding to client inquiries via phone and email
    • Developing and analyzing reports