Benefits / Perks:

Competitive Compensation plus incentives and benefits (Medical, Dental, Vision. Retirement. Paid Holidays, Vacations)

Great Work Environment

Career Advancement and Self Development Opportunities

We are seeking a Client Success Coordinator to join our strong team! Our ideal candidate is attentive, motivated, creative and engaged.

Responsibilities

Working closely with client care team to assist with client needs including but not limited to phone calls, paperwork, scheduling, etc.

Assist to develop and implement marketing projects on time and within budget

Work closely with our client care team to assist management in working towards overall marketing goals and in creating reports.

Assist to create, edit, and post social media marketing of all kinds, including text posts, pictures, informative long-form articles, and video content

Assist to Collect and analyze data, prepare reports, including tracking online marketing activities and present to management

Maintain a strong online presence that represents the company

Follow up on potential leads, both via phone, text and email as needed

Create, verify and maintain confidentiality of client records

Respond to all complaints in a friendly and professional manner

Qualifications

Excellent customer service and communication skills both in person and on the phone

Maintain positive and efficient working environment as a team player

Willingness to learn and assist in insurance verification and authorization

Strong time-management skills with ability to multitask and prioritize

Exceptional organizational skills with high attention to detail

Familiarity with video and photo editing

Familiarity with Microsoft Office suite and Google suite

Understanding of digital marketing tools

Strong organizational skills

Strong attention to detail & follow-through

Must be able to work independently, on a team, and under pressure

Preferred

Previous experience in healthcare industry marketing or similar position is preferred

Bachelor’s degree is preferred

We are excited that you are looking to join our team.