Client Success Manager | $50K-80K + Commission + Remote | Mission Driven Health Professionals Coaching Company
Job Description
As a Client Success Manager, your role is to help our client’s customers win fast, win big, and ensure they renew or ascend to their next-level coaching program. Our client helps health professionals grow their coaching businesses online, therefore previous experience in digital/coaching business and marketing is a must.
You've dealt with funnels before, so you understand the effort, metrics, and emotions involved. You’ll be responsible for building long-term relationships with our client’s customers; orienting them and helping them “consume” our client’s training. You would likely be overseeing about 100 clients.
RESPONSIBILITIES include but are not limited to:
OUTCOMES // KPIs:
Your job is to maintain a weekly pulse on ALL of your clients and make sure traffic lights are updated to reflect their actual status. Your goal is to make sure clients NEVER get to “red”, and that any “yellow” lights are turned into “green” as quickly as possible.
TIME & COMMITMENT
You will have the freedom to make your own schedule. That said, you will be expected to open enough calendar space to offer:
Qualifications
Additional Information
About SaaS Talent
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