Benefits:

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Position Title: Client Coordinator

Location: Vision Life 10 E. Colorado Blvd., Pasadena, CA 91105

Reports To: Program Director

Job Type: Part-Time

Job Summary:

The Client Coordinator at Vision Life is responsible for overseeing and coordinating services for individuals receiving Supported Living Services (SLS). This role involves case management, client advocacy, service coordination, and staff support to ensure clients receive high-quality, person-centered care that promotes independence, safety, and well-being.

Key Responsibilities:

Client Support & Case Management

· Develop, implement, and monitor Individual Support Plans (ISP) and Person-Centered Plans (PCP) for assigned clients.

· Conduct regular home visits to ensure clients’ needs are met and that they are receiving the proper level of care.

· Serve as the primary point of contact for clients, families, conservators, and regional center representatives.

· Address client concerns and problem-solve challenges related to housing, medical needs, daily living skills, and community integration.

· Ensure compliance with Title 17 and regional center guidelines regarding service delivery and documentation.

Service Coordination & Advocacy

· Coordinate and schedule medical, dental, and mental health appointments, ensuring clients receive the necessary care.

· Advocate for clients in securing benefits, financial assistance, housing support, and additional community resources.

· Monitor and review clients’ medication administration records (MAR) and ensure compliance with prescribed treatment plans.

· Assist clients in maintaining daily routines, personal hygiene, and independent living skills based on their individualized goals.

Staff Supervision & Training

· Train and supervise Direct Support Professionals (DSPs) to ensure quality care and adherence to company policies.

· Provide ongoing coaching, support, and feedback to staff working with clients in the field.

· Facilitate staff meetings and case conferences to review client progress and discuss any challenges or adjustments needed in care plans.

· Ensure staff complete documentation, incident reports, and progress notes in a timely manner.

Administrative Duties & Compliance

· Maintain accurate case notes, logs, and client records in compliance with Vision Life and regional center requirements.

· Ensure timely submission of monthly reports, incident reports, and service billing documentation.

· Communicate regularly with regional center service coordinators and other external agencies to ensure clients receive adequate support.

Direct Client Support Requirement

· Client Coordinators are required to work at least 25 hours per month providing direct support to any assigned client. This ensures a hands-on approach in understanding client needs, implementing service plans, and improving the quality of care.

Qualifications & Skills:

· Education: High school diploma or equivalent required.

· Experience: Minimum 2 years of experience in case management, supported living, or developmental disabilities services preferred.

· Strong knowledge of Title 17 regulations, Regional Center services, and SLS program requirements.

· Excellent organizational and time management skills to handle multiple cases efficiently.

· Effective communication and interpersonal skills to work with clients, families, and staff.

· Ability to problem-solve, advocate, and provide crisis intervention as needed.

· Proficient in Microsoft Office (Word, Excel) and electronic documentation systems.

· CPR and First Aid certification (or willingness to obtain upon hire).

Work Schedule & Compensation:

· Part-time position with a flexible schedule based on client needs.

· Required to work at least 25 hours per month directly with clients.

· Competitive hourly wage based on experience.

How to Apply:

Interested candidates should submit a resume and cover letter to VisionLifesls@gmail.com with the subject line Client Coordinator Application.