Ready to Lead an Outpatient Mental Health Clinic Without the Admin Headache?

Are you passionate about mental health care and ready to step into a leadership role, without getting bogged down in scheduling, billing, or paperwork? Do you thrive in a supportive, mission-driven environment and want to make a meaningful impact in your community? If so, this could be the perfect opportunity for you.

We’re a locally owned and operated Ellie Mental Health clinic in the Hershey/Camp Hill area of Pennsylvania, and we’re looking for a dedicated, independently licensed clinician to serve as our Clinic Director. At Ellie, we believe that when providers are supported, clients thrive. That’s why we take care of the back-end operations, including intake, scheduling, insurance, billing, and collections, so our therapists can focus on what they do best: delivering excellent care.

As Clinic Director, you will be highly compensated (salary, commissions, and bonuses) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10- 15 professional outpatient therapists. This includes hiring clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload but your primary focus will be guiding the clinic to success and creating a culture clinicians are excited to be part of.

Reporting & Supervision

Clinic Director reports to local Franchise Owner

All clinic therapists report to Clinic Director

Responsibilities include:

Hiring, Training, and Staff Management

Oversee the hiring process for all therapists at their clinic.

Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.

Assess ongoing development and training needs and conduct ongoing training as needed.

Hold staff compassionately accountable for meeting performance expectations.

Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.

Supervision and Consultation

Oversee peer consultation groups to ensure clinical excellence and align with best practices

Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.

Participate in Clinic Director Peer Consult Group.

Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Client Care

Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy

Utilize creativity in interventions to help clients achieve and exceed goals

Prepare and submit individual documentation for each session per company guidelines and protocol

Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed

Maintain a flexible caseload that may adjust based on clinic growth and the number of therapists being supervised

Clinic Oversight

Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.

Monitor and manage clinic office schedules and office supplies.

Provide timely response to concerns raised by clients, clinicians, or external stakeholders.

Serve as point of contact for building management related issues or concerns.

Clinic Outreach, Marketing, and Networking

Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.

Collaborate with Ellie Marketing Team to promote clinic’s online visibility.

Organizational Leadership

Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures

Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner

Required Skills/Abilities

A master’s degree or higher in a mental health discipline

Fully licensed in Pennsylvania (LCSW, LPC, LMFT, or LP)

Experience providing clinical supervision (including signing off for pre-licensed providers)

Strong leadership and interpersonal skills, with a passion for supporting clinicians

Familiarity with mental health regulations and a strong commitment to ethical care

Familiarity with commercial insurance processes, including billing and reimbursement

Proven ability to thrive in a fast-paced, evolving, start-up-style clinic environment

Excellent time management and organizational skills; comfortable using EHR systems and Microsoft 365

Benefits

Compensation: $80,000 - $120,000 per year

Commission and performance bonus opportunities

Medical, dental, and vision insurance

401(k) with employer match

Generous paid time off and holiday pay

Flexible schedule with opportunities for both remote and in-person work

A chance to lead in a fun, supportive, and mission-driven environment that values authenticity, humor, creativity, and compassion

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.