Who We Are: Partners In Care, an independent 501©3 nonprofit, is the largest and oldest provider of home health, palliative care, and hospice services in Central Oregon. Our dedicated team of over 200 employees and approximately 150 local volunteers serves patients and families across a 10,000-square-mile area, including Deschutes, Crook, and Jefferson counties. With a culture of kindness, respect, and learning, we value diversity and prioritize the well-being of our employees, volunteers, patients, and families.
Why Work for Us? Partners In Care is a leading hospice provider committed to delivering compassionate, patient-centered care. With a rich history of serving our community, we prioritize excellence, empathy, and collaboration. Our interdisciplinary team works together to enhance the lives of patients and their families during challenging times.
Compensation: $20.00-$25.05 (DOE).
Location: Bend, Oregon.
Schedule: Full-time, Monday- Friday, 8 am-5 pm.
Company Perks:
Two medical, dental, and vision plans; insurance starts on the 1st of the month following the hire date!
Generous Paid time off.
$25,000 life insurance policy.
Short and long-term disability.
403b retirement savings with employer match, no vesting required!
Employee Assistance Program
Voluntary benefits: Legal Shield, AFLAC & MASA Transportation.
What You Get to Do:
Provides general administrative support for the Clinical Operations Director and Clinical Supervisors.
Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
Serves as department resource for troubleshooting, operational assistance, and clinical staff support.
Assists clinical supervisors with new staff training/orientation and prepares related materials.
Responsible for organizing and facilitating emergency preparedness-related activities, including but not limited to drills, tabletop exercises, implementing procedures during and after an emergency or event, and providing education resources to staff.
Supports and troubleshoots staff scheduling and processes.
Assists with updates and monitors policies and procedures.
Participates in data analysis for ongoing quality projects.
Assists the quality and other clinical departments with various reporting, audit submissions, and data reporting.
Provides PTO staff coverage, overflow support, and process troubleshooting for various departments.
Provides scheduling support to all clinical departments (Rehab, Home Care Aides, Nursing, etc.).
Assists with pharmacy-related pick-up and coordination.
Required Skills & Qualifications:
Clinical Administrative Associate possesses excellent interpersonal skills in a clinical setting, and the ability to communicate and relate effectively with Partners In Care staff, and agency visitors via in-person, phone, and email communications.
Must be detail-oriented with excellent organizational, communication, problem-solving, and time management skills. Able to take direction from a wide variety of individuals at all levels.
Prior experience in hospice and home health operations is desired, and a willingness to develop a broad knowledge base in these areas is required. More than 75% of daily tasks are completed at a desk.
Advanced word processing, Excel/spreadsheet, and graphics software skills.
Requires a high school diploma or its equivalent.
Ability to pass a background test, drug screen, and TB test.
For those working in the field, current automobile insurance, a valid Oregon driver’s license, and reliable transportation are required.
Ability to work independently and collaboratively within an interdisciplinary team.
Compassion, empathy, and dedication to patient care.