Large managed care company is looking for a Administrative Coordinator with knowledge of Home and Community Based services. Candidate needs to be able to work in a fast paced environment and have exceptional customer service experience, communicating using interpreter services.
WORK LOCATION: FULLY REMOTE
PAY: $22.00
CONTRACT DATES: 10/28/24 - 3/31/26
HOURS: M-F, 8-5 with possible OT (40 hrs/week)
RESPONSIBILITIES
- Providing care coordination telephonically
- Completing assessments and documentation within a clinical system
- Manage administrative intake and data entry for clinical team of membership
- Work with providers and / or the clinical team to manage request for Electronic Visit Verification (EVV) requirements
- Process and distribute custom reports to providers and clinical staff
- Multitasking with multiple platforms and applications
- Inbound / outbound phone calls to members/workers/caregivers/providers and other internal departments to assist with EVV and documentation requirements.
QUALIFICATIONS
- High School Diploma / GED (or higher)
- 1+ years of healthcare administration and / or business administration experience
- 1+ years of experience using the telephone and computer as primary instruments including Microsoft Teams
- 1+ years experience using a computer and Microsoft Office including Microsoft Excel (data entry, sort, filter, and work within tables), Microsoft Outlook (email and calendar management), Microsoft Teams
- Must have excellent typing, writing and grammar skills
- Bilingual (Spanish) is preferred
- Experience with medical terminology or medical research experience (preferred)
- Claims and/or healthcare insurance experience (preferred)