The Clinical Research Specialist will provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.
Responsibilities:
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to insure procedural efficiency.
- Use proprietary software to prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance.
- Train physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the navigation system, instruments, disposables and software applications.
- Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
- Solve product problems for customers in an expeditious manner.
- Support the development and execution of the sales plan as well as grow the utilization of the navigation technologies by increasing volume with current and potential surgeons.
- Collaborate with Sales Representatives and Marketing to increase communication around product performance.
- Obtain purchase orders for products consumed during surgical procedures and maintains and tracks case coverage purchase orders for services provided.
- Partner with other cross functional teams in selling the clinical benefits of the company's products, drive continuous account growth and case volume.
- Identifies and executes opportunities to participate in cross-divisional labs for product education
Preferred Qualifications
- Bachelor's degree preferred or 6 years equivalent clinical experience
- Excellent problem-solving, interpersonal and organizational skills
- Physical Requirements-Medium work: Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects
- Possible off-hours, weekends, and holidays to support business needs
Education :
Bachelor's Degree
High School Diploma or Equivalent (Required)
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