As a Clinic Supervisor at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinic Supervisor is a mid-tier administrative role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Clinic Director and clinic staff; assist with staffing needs; provide resource support and administrative oversight, while maintaining an active case load of clients.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve. All Ellie's in New Mexico are owned, operated, and staffed locally.
We Offer:
Unique pay model with industry leading compensation
Comfortable, furnished offices and clinic environment
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Additional benefits and perks
Tasks & Responsibilities:
Participate in the Ellie clinic manager meetings
Participate in Ellie leadership meetings when requested
Provide clinical supervision and support to a team of 5-7 clinicians, including regular individual and group supervision sessions.
Conduct case reviews and offer guidance on treatment planning, interventions, and ethical considerations.
Monitor and evaluate clinician performance, providing feedback and facilitating professional growth.
Manage a minimum caseload of 22 clients, providing individual and group therapy as needed, with an average of 20 client hours billed per week.
Collaborate with other members of the clinical team to ensure coordinated and comprehensive care for clients.
Stay up-to-date with best practices, research findings, and ethical standards in the field of mental health therapy.
Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources
Troubleshoot issues within Valant, Teams, Outlook, and billing
Review EHR service lines and complete error corrections as needed
Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.)
Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist)
Partner with clinic director to support administrative changes as needed (office space and waitlist)
Partner with clinic director to support administrative changes as needed
Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes
Coordinate office supply orders for clinic (ordering and monitoring)
Co-facilitate clinic meetings and consultation groups, including documentation via a file note
Collaborate with clinic director to maintain organizational policies and procedures
Serve as back-up for clinic director when they are out of the office
Support clinic staff development to ensure accurate use of Valant
Additional duties as assigned
Minimum 3 days a week in clinic
Required Skills/Abilities
Master’s Degree or higher education in mental health discipline
Independently licensed with a New Mexico-issued clinical practice license (e.g., LISCW, LMFT, LPCC, LP)
Strong leadership and problem-solving skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record system
Benefits
401(k) w/ Matching
Health insurance
Dental insurance
Vision insurance
Paid time off (Flex PTO)
Paid holidays
Paid CEU time off
Bonus opportunities
Flexible work from home options available.