Benefits:
Group Term Life Insurance Policy
AFLAC Voluntary Benefits
PSLF (Public Service Loan Forgiveness) qualified employer
403(b)
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources
Clinical Supervisor
PURPOSE OF POSITION
Under the direction of the Clinical Director, the Clinical Supervisor plays a key leadership role in providing oversight, supervision, and direct clinical services in an Article 31 Mental Health Clinic. As part of a multidisciplinary team, the Clinical Supervisor ensures high-quality mental health care by supervising clinical staff, counseling staff, coordinating service delivery, and maintaining compliance with all applicable regulations.
This role includes administrative oversight, clinical supervision, and direct client care, with a strong focus on ensuring best practices, staff development, and program effectiveness. The Clinical Supervisor also provides technical guidance to licensed clinical staff within their scope of practice.
RESPONSIBILITIES:
The major responsibility of this position includes, but are not limited to:
Program Leadership & Management
Hire and train assigned clinical and non-clinical professionals.
Supervise and provide clinical oversight to licensed and non-licensed clinical staff, including LCSWs, LMSWs, LMHCs, and other behavioral health service providers.
Conduct regular individual and group supervision sessions to enhance clinical skills, address case concerns, and ensure compliance with regulatory and ethical standards.
Assess and evaluate team clinical competence via different methods including, but not limited to, chart reviews, direct clinical supervision, tracking and trending of patterns of non-compliance with best practice standards.
Provide clinical supervision to clinicians ensuring client care is consistent with standards of best practice and meets principles of social work/therapeutic practice.
Develop and implement processes for intake, enrollment, treatment, and discharge, evaluate processes and recommend changes.
Work with the Program Director to actively monitor and evaluate clinical productivity against projected targets, adjusting as needed.
Assigns caseloads appropriate to clinician expertise, experience, and qualifications.
Supervise and participate in student intern programs.
Assist staff and interns with urgent clinical situations and provide supervisory crisis coverage.
Coordinate with staff in the development, implementation, and evaluation of individual complex case management plans.
Ensure department has sufficient and qualified personnel.
Ensure all client records and documentation are current and operate within state and federal laws, city,
Work with the Program Director to Perform quarterly and annual employee and Fee-For-Service reviews and provide feedback on their performance to help motivate their dedication to professional and clinic goals.
Quality Assurance
Actively participate in the department’s quality assurance/quality improvement efforts including incident management requirements and audit readiness.
Work with the Program Director to monitor and maintain the department’s compliance with clinical documentation standards and regulations via regular case and documentation reviews.
Work with the Program Director to ensure continuous improvement of program components including but not limited to policies and procedures, staff training, and maximize productivity.
Reviews and approves diagnosis-based progress notes, treatment plans and assessments for the clinician team.
Enhance best practices through various methods including, but not limited to, discussion of findings, case conferences, clinical consultation meetings, debriefings, etc.
Keep track of standards and regulations to help ensure that the organization complies with all federal, state, and local laws and is up to date on accreditation policy and procedures.
Maintain reports and administrative and clinical records in accordance with OMH/DOH&MH standards, ensuring compliance with requirements and program policies.
Work with the Program Director to ensure that the clinic meets all contractual goals and funding requirements.
Work with the Quality Improvement team and the agency’s Compliance Officer to develop improvement plans.
Strategy
Work with the Program Director to identify opportunities for expanding the type of clinical services to meet community needs; evaluate trends in community demand and opportunities for improved access to support those who can be safely managed in an outpatient setting.
Collaborate with other HCC program directors and managers as needed.
Work with the Program Director and the Quality Improvement team to respond to concerns and develop plans to improve quality of services.
Attend and participate in agency required trainings and meetings.
Facilitate intra/inter agency referrals as necessary and advocate for patients with other community-based organizations and governmental agencies as needed.
Maintain knowledge of community resources.
Carry a caseload of 8-10 cases
Responsible for contract monitoring, and billing requirements of clients insurance for assigned clinicians to ensure comprehensive service delivery.
Work with the Program Director to cultivate partnerships with community organizations, hospitals, government agencies, social service providers, and partners willing to refer clients to the clinic to achieve culturally sensitive, community relevant services that take into account social determinants of health.
Finance
Work with the Program Director and the Director of Finance to ensure billing follows OMH, Medicaid, and insurance and funders standards.
Work with the Program Director towards sustainability of Bewell clinic by ensuring that the program meets budgeted visit volume.
QUALIFICATIONS AND EXPERIENCE
Master’s degree in a clinical discipline and possess a Qualified Health Professional licensure in NYS (LMSW, LCSW, LMHC)
A minimum of three (3) years of related leadership experience in Mental Health treatments.
Experience with outpatient (Article 31) OMH-licensed mental health clinics and knowledge of OMH Part 599 regulations and standards of care is an absolute must.
Has certificate in Seminar in Field Instruction (SIFI)
Ability to deescalate a mental health crisis or emergency.
Demonstrates strong problem-solving, communication, collaborative, and leadership skills.
Excellent organizational skills, ability to manage multiple tasks and meticulous attention to detail.
Strong mentoring and coaching experience to a team with diverse levels of expertise.
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact the success of the clinic.
Unwavering commitment to quality programs and data-driven program evaluation.
Exceptional written, oral, interpersonal, and presentation skills.
Strong understanding of private insurance, Medicaid, Medicare, and PHS/DOH grant funding.
Extensive clinical experience with proving services to People with HIV (PWH) and substance abuse.
Experience with eCW and Microsoft 365
Demonstrated ability to be responsive in rapidly evolving, emergent healthcare environment.
Passion for HCC’s mission.