Benefits:
Dental insurance
Health insurance
Vision insurance
We are seeking a high-energy performer to lead our team of scribes/medical assistants, medical historians, records clerks, and receptionists (about 20 people in total) at our specialty surgical clinic. Must have significant experience managing a team.
Our clinical team covers 3 offices and consists of both on-site and remote positions. This position is based in Beverly Hills and travel requirements are limited to occasional visits to our Ontario and Oakland offices.
Prior experience working in a medical clinic is highly valued but not required. We are open to hiring a talented manager from any field.
Job Type: Full-time (approximately 40 to 50 hours per week)
Schedule: Monday through Friday, plus 1 Saturday per month
Location: On-site in Beverly Hills with occasional travel to Inland Empire and Bay Area locations
Starting Salary: $75,000 to $90,000
Benefits: Health Insurance, Dental/Vision Insurance
Job Description:
Manage our team of medical assistants/scribes, medical historians, records clerks, and receptionists, including conducting trainings, auditing patient phone calls and clinical intakes, reviewing patient visit reports, providing feedback
Coordinating the clinic schedule to ensure proper staffing; make suggestions for changes as needed
Take direction from Medical Director and Director of Operations and implement changes or corrections for the team
Enforce clinic rules and policies
Master all clinical team processes and monitor them to ensure smooth and efficient operations, document processes as formal SOPs, make suggestions for updates and improvement as needed
Solve problems independently and quickly (or bring to a supervisor when necessary)
Work closely with management team to maintain a consistently excellent patient experience
Other responsibilities as assigned by the Medical Director, Director of Operations, and other senior staff.
Key Qualities:
High energy and motivated
Strong organization and time management skills
Impeccable attention to detail
Leadership skills, including abilities to supervise and motivate a diverse team
Excellent written and oral communication skills, including grammar and vocabulary
Inquisitive and logical
Ability to excel while working both independently and as part of a team
Positive attitude, “people skills,” and a great work ethic
LGBT-friendly
Able to lift at least 30 pounds unassisted
Education/Experience Requirements:
Substantial experience managing a team
Bachelor's Degree (minimum 3.1 GPA) from a reputable school
Experience working in a clinical setting is highly valued but not required
We are an Equal Opportunity Employer and welcome applications from all suitably qualified persons.