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Clinical Team Manager

Beverly Hills Advanced Pain & Spine

Clinical Team Manager

Los Angeles, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    We are seeking a high-energy performer to lead our team of scribes/medical assistants, medical historians, records clerks, and receptionists (about 20 people in total) at our specialty surgical clinic. Must have significant experience managing a team.

    Our clinical team covers 3 offices and consists of both on-site and remote positions. This position is based in Beverly Hills and travel requirements are limited to occasional visits to our Ontario and Oakland offices.

    Prior experience working in a medical clinic is highly valued but not required. We are open to hiring a talented manager from any field.

    Job Type: Full-time (approximately 40 to 50 hours per week)

    Schedule: Monday through Friday, plus 1 Saturday per month

    Location: On-site in Beverly Hills with occasional travel to Inland Empire and Bay Area locations

    Starting Salary: $75,000 to $90,000

    Benefits: Health Insurance, Dental/Vision Insurance

    Job Description:

    Manage our team of medical assistants/scribes, medical historians, records clerks, and receptionists, including conducting trainings, auditing patient phone calls and clinical intakes, reviewing patient visit reports, providing feedback

    Coordinating the clinic schedule to ensure proper staffing; make suggestions for changes as needed

    Take direction from Medical Director and Director of Operations and implement changes or corrections for the team

    Enforce clinic rules and policies

    Master all clinical team processes and monitor them to ensure smooth and efficient operations, document processes as formal SOPs, make suggestions for updates and improvement as needed

    Solve problems independently and quickly (or bring to a supervisor when necessary)

    Work closely with management team to maintain a consistently excellent patient experience

    Other responsibilities as assigned by the Medical Director, Director of Operations, and other senior staff.

    Key Qualities:

    High energy and motivated

    Strong organization and time management skills

    Impeccable attention to detail

    Leadership skills, including abilities to supervise and motivate a diverse team

    Excellent written and oral communication skills, including grammar and vocabulary

    Inquisitive and logical

    Ability to excel while working both independently and as part of a team

    Positive attitude, “people skills,” and a great work ethic

    LGBT-friendly

    Able to lift at least 30 pounds unassisted

    Education/Experience Requirements:

    Substantial experience managing a team

    Bachelor's Degree (minimum 3.1 GPA) from a reputable school

    Experience working in a clinical setting is highly valued but not required

    We are an Equal Opportunity Employer and welcome applications from all suitably qualified persons.