Job Description

The Cloud Supply Chain team is responsible for cloud infrastructure supply chain management, delivering required capacity to support cloud services at scale while optimizing key business objectives. The team functional areas include end-to-end procurement operations, material planning, datacenter real estate management, network provisioning management, end-to-end cloud assets management, vendor management, supply chain automations and analytics. As an Intern on the Cloud Supply Chain Team, you will work on the following:

• Be able to dive deep to understand how our system and database works. Make effective suggestion on new automation process design and develop BRD to dev team.
• Independently analyze supply chain data, policies, and processes to identify opportunities for continuous improvement and drive the implementation of supply chain initiatives
• Drive data-driven evaluation of business rules with appropriate decision makers to ensure optimal performance, and then ensure execution and compliance.
• Perform analysis on hardware support strategies to determine optimal solution and make recommendations to leadership.
• Monitor hardware EOL/EOS schedule and coordinate with stakeholders on related action plans.
• Support asset inventory audit, reconciliation, gap analysis and implement improvement action plans.
• Drive metric based continuous improvement efforts in cloud asset management processes. Develop and progress SOPs supporting business goals and objective that are specific to assigned duties.

Qualifications

Currently enrolled in an accredited university as a full-time student, pursuing a bachelor's or master's degree in Industrial Engineering, Supply Chain/Operations, Management, Supply Chain Analytics, Business Management, or related field.

• Graduating Spring 2026, or later
• Ability to obtain and maintain work authorization
• Commit to a 12-week internship in Summer 2025 (May-August, or, June-September)

Additional or Preferred Qualifications

• 1 to 2 years’ work experience in supply chain management, operations management, or manufacturing
• Experience with enterprise resource planning, inventory or asset management systems.
• Ability to analyze, explain, and draw conclusions based on complex data from multiple sources.

#interncoop

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $28-36/hour, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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