Job Description

We are seeking a temporary IT Help professional to join our team at Clow Valve in Oskaloosa, United States. In this role, you will provide essential technical support and assistance to ensure smooth operation of our IT systems and help maintain workplace productivity.

• Provide first-level IT support and troubleshooting for hardware, software, and network issues
• Assist users with computer system operations and technical problems
• Set up and configure new computer equipment and peripherals
• Install and update software applications as needed
• Maintain accurate documentation of technical support activities
• Respond to and resolve help desk tickets in a timely manner
• Support basic network connectivity issues
• Assist with routine IT maintenance tasks
• Collaborate with the IT team to ensure efficient system operations

Qualifications

_ Required:_

-High School Diploma or equivalent required

-Proficiency in Microsoft Office Suite

-Basic understanding of computer hardware and software systems

-Strong customer service and communication skills

_ Preferred:_

-Pursuing a bachelor's degree in computer science or related field

Additional Information

All your information will be kept confidential according to EEO guidelines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.