Job Description

Company Overview:

Club Car Wash is the quintessential growth company, projected to almost double its number of locations and employees in 2021 and 2022. Our culture of meritocracy inspires high performance and innovation among our employees.

Founded as Tiger Express Car Wash in 2006, the company rebranded to Club Car Wash in 2019. Currently operating 37+ locations in Missouri, Kansas, Illinois, and Iowa, Club Car Wash is one of the largest and fastest growing express car wash companies in the Central United States. Club Car Wash has plans to scale rapidly into Nebraska, Tennessee, Arkansas, and Kentucky through acquisitions and new developments.

Come grow with us. Join the Club!

The right candidate will have a background of both claims adjusting and body shop operations, as well as a history of great customer service. The position serves to cater to the customer, helping to make a stressful situation as simple and painless as possible. Being the main point of contact for all claims, the job requires great organizational skills, as well as some "outside the box" thinking from time to time, as no two claims are ever perfectly alike.

Essential duties include:

• Review and analyze all property claims filed with our company
• Reaching out to all customers who file a claim with our company
• Setting up estimates with body shops across four states
• Setting up new accounts with body shops, negotiating rates to our benefit

Expectations:

Must be a team player, leader and maintain a high level of professionalism and integrity

Demonstrate exceptional customer service to all customers

Able to communicate with customers, employees and co workers

Must maintain a clean and professional appearance and behavior

Able to problem solve and ask questions when needed

Developing Skills:

• Able to work independently and efficiently
• Able to plan and organize
• Able to problem solve and make decisions on your own
• High communication skills, both face to face, email, and phone

Requirements:

• High School diploma
• Valid driver's license
• Excellent investigative, analytical, organizational, and decision-making skills
• Superior skills in negotiation, communication and customer service
• Background in property insurance
• Knowledge and familiarity with body shops and how they operate
• Background in customer service

Benefits:

• Free Car Washes
• Health insurance
• 401K with company match

This position is contingent based on a successful pre-employment drug screening as well as a criminal background check.