Club Concierge Coconut Grove

Anatomy

Club Concierge Coconut Grove

Miami, FL
Part Time
Paid
  • Responsibilities

    Responsibilities:

    Oversee and ensure smooth day-to-day operations of the Anatomy Sanctuary during primetime hours, under the supervision of AGM / GM

    Build and maintain member rapport in the Sanctuary throughout service and upholding the Anatomy way

    Remain calm, composed and in control even in unusual situations. Do not shy away from hard conversations and handle conflict resolution with ease

    Handle member concerns and supervise all member behavior in steam, infrared sauna, cold plunge and hot plunge; Making sure a high standard is maintained

    Communicate all needs / issues in the sanctuary to GM / AGM in a timely manner

    Monitor cleanliness and operation of the space for members by removing empty water bottles, ensuring the floor is clean of towels and debris, plunges are clean etc.

    Assist the detail TEAM to ensure the locker room standard is maintained; checking of towel supply, assisting with locker openings, and maintaining smooth operational excellence during prime time hours

    Qualifications:

    Bi-lingual Spanish & English speaking preferred

    The ideal Sanctuary Lead candidate will have an outgoing personality and can-do attitude

    Excellent communication and member relations skills

    Minimum two years in a luxury service related industry. Health Club / Fitness background preferred