Club Pilates is a rapidly growing global boutique fitness franchise. We are the largest Pilates brand in the World, it is one of the World’s largest franchised fitness brands with over 650 locations open worldwide.
We are searching for a General Manager for our Club Pilates Studio. Our Franchise group has 5 studios in the area. There is ample room for growth as we continue to expand our Market. The General Manager: oversees all Team Members and operations for a studio and is responsible for achieving company sales and business objectives and for ensuring compliance with Club Pilates practices. The General Manager directs and manages membership sales and retention, is the main contact for Members, and leads the studio team of Sales Associates and Instructors. The General Manager is responsible for the successful management of all studio operations and personnel and reports to the Regional General Manager.
COMPENSATION:$250.00 Sign On Bonus
Competitive base salary rate 45,000 to 75,000
Health/Dental/Life Insurance/Short Term Disability
Incredible opportunities for growth within the company
Referral bonus
Discount on apparel
Free membership while employed
Professional Development Program
Requirements
Must have a minimum of 2 years Membership sales or similar sales experience where monetary goals needed to be met
Must have experience leading a team of employees
Valid Driver’s License
Excellent communication skills both in person and on the phone
Bring good vibes to work daily!
Responsibilities
Oversee execution of sales process, lead generation, follow up, and close
Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff provides superior customer service
Coordinate studio-specific marketing activities and collaborate on activities with sister studios
Manage social media accounts for the studio and provide timely, effective posts
Oversee member account changes – cancellations, freeze requests, etc.
Coordinate with General Manager/vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Quarterly Inventory Check
Submit monthly NICHA Member Work Out Report
Independently make decisions related to high level customer service
Maintain cleanliness and organization of the Pilates Studio
Coordinate repairs and maintenance of the studio as needed
Enforce Club Pilates policies and procedures
Participate in networking/community events and studio promotions when needed
Monthly equipment maintenance check (possibly in conjunction with Lead Instructor)
Overseeing the Front Desk Sales Associates
Communicate training needs to GM
Support and manage the studio’s daily activities to ensure satisfactory completion of tasks
Serve as a resource for general Pilates knowledge to all members and staff
Train new sales associates and be a resource for the instructors as well
Report Instructor and Sales Associate feedback to the General Manager
Conduct annual employee reviews of the sales staff and Instructors
Ensure the staff is complying with the Employee Handbook and studio (and Club Pilates) policies