Job Description

***URGENT NOTICE TO ALL APPLICANTS: Cluso Investigation (cluso.com) is hiring full time professional salaried employees and our company is focused on timely turnaround delivering accuracy as a duty to our clients and individuals. Please read the additional details listed below. If you're a good fit and know you'll bring value to our growing company, apply here and be sure to attach your resume.

We are a P.I. firm specializing in investigative research and background check investigation. We are searching for internet-savvy professionals with fast & accurate typing/data entry and outbound telephone skills. Very Strong PC User, Navigation, Internet Search and Calling, and Typing skills required. Professional behavior, positive attitude, and willingness to learn. ...If you spend a lot of time on the internet reading and researching for knowledge... ...If you follow internet links out of curiosity to find answers to your questions instead of asking others... ...Or if you'd like to make outbound calls to confirm [or find discrepancies in] job applicant employment claims... Apply for our full time Operations Support Analyst position. Experience in security or investigation is not needed. If you're selected, you'll need to roll up your sleeves. We have a lot of work to do and our business is growing. Position: Ops Support Analyst w/Tasks in Online criminal and contact information research, data entry, and Verifications Calling (inbound and outbound calls.)

This position is an entry level job and requires advanced online internet research skills, employment/educational claim verifications by phone, data entry, research with investigative internal software, court and source follow-up, and case translations in our paperless environment. This role requires stability and reliability. The advanced/senior investigation duties(promotional path from this role) rely on the supportive responsibilities of our Operations Support Analysts staff. This role may lead to a promotional path to 1 of 3 advanced roles: Primary Assigned Investigator, Supervisor, or Ops Manager. Compensation: Full time salary with benefits (PTO & Major Holidays), BCBS PPO Healthcare, Vision, Dental, and more available. Required-->

1. Detail-Oriented. Able to spot misspellings and letter differences when comparing large amounts of word lists. Able to catch a typo, letter difference or name transposition quickly.
2. Internet Searching for finding facts and contact information.
3. Calling Employers, Schools, References and Other. Able to quickly call companies asking (and factually type[log] responses) to confirm job applicant employment claims.
4. Fast and Accurate Typing. Good level of typing with accuracy (50+wpm is required.)
5. Fast reader. To advance to our investigative researcher positions you'll need to be able to read through regulations and other detailed information very quickly. Our firm has a lot of inbound and outbound communication so being able to read fast and respond with professional written responses quickly is essential.
6. Trustworthy character and professional behavior. Refer to 7 Habits of Highly Effective People.
7. Positive Attitude and Team Player.
8. Clearing a background check Experience we consider a PLUS for this position:
9. We are looking for Spanish (or other non-English) speaking staff. Speak and/or Write in other languages besides English. We communicate around the world and any language are plus. We are especially in need of any languages.
10. Legal office experience or knowledge of dockets, criminal cases, court research and/or the court system. Know the difference between a plea and a judgment without having been the defendant firsthand?
11. Data Entry experience with accuracy and speed, productivity/efficiency measurements OR high pressure/stress environments with deadlines
12. FCRA and/or hiring regulations related to employment screening or background checks
13. Office administration, executive assistant and/or accounting/finance experience.
14. Application development experience (or as a hobby) such as JavaScript, Java, Mobile App development (Apple or Android)
15. Call center or calling companies to confirm employment claims made by job applicants We generally work Monday through Friday 8:30am to 5:30pm and require reliable professionals for full time during our open office hours. This is a professional salary, not hourly position and has duties, responsibilities and accountability. Please do not apply if you are looking for hourly work, shift work, schedule changes different from 8:30am to 5:30pm Monday thru Friday, remote work opportunities, or know in advance you will require frequent days off and/or partial work days due to other personal priorities. If you think you may be a good fit for our firm, please apply and attach your resume. PLEASE DO NOT CALL OUR OFFICE. If you are selected for an interview, we will contact you.

Company Description

Cluso Investigation (cluso.com) is a Texas licensed Private Investigation company specializing in global identity fraud/deception. Our focus is global due diligence screening in the IT industry, and is the premium brand in the industry for contract compliant background checks on IT professionals in financial/banking and other high risk industries. Cluso is anticipated to double in size (employee and revenue) within 5 years with higher than usual advancement opportunities for existing and new hires in 2021.